The Consumer Protection Act, 2019 has widened the reach of consumer law considerably. The Chamber represents complainants and opposite parties in proceedings before the District Consumer Disputes Redressal Commission, the State Commission (Tamil Nadu) and the National Consumer Disputes Redressal Commission at Delhi.
We handle matters involving deficiency of service, unfair trade practices, misleading advertisements, product liability and delayed possession in real estate. Our approach is evidence-first: bills, correspondence, warranty documents and prior communications are marshalled carefully so the commission can grant the relief we ask for.
For businesses facing a consumer complaint, we advise on the merits candidly and represent the opposite party with the same rigor we would apply to any commercial dispute — including strategic settlements where the complaint has real substance.
Typical matters we handle
- District Commission
- State Commission
- NCDRC Appeals
- Class Actions